Live / Sports
k999bd handles your information with care. This policy explains what data we collect when you access our platform, how we use it, and what choices you have — access and eligibility depend on your local law and eligible regions.
When you create an account on k999bd, we collect the information you provide directly — your email address, contact details and the payment method you connect to your wallet. For local payment rails like bKash, Nagad and Rocket, we receive only the transaction reference and status that those services return to confirm a transfer; we do not store your mobile banking credentials. We also collect device and session data automatically — browser type, IP address and page-interaction signals — to keep your session stable and to detect unusual activity on your account. This data is not sold to third parties. We share it only where we are required to by applicable law, or where a service provider processes it strictly on our behalf under a data-processing agreement. Retention periods follow the requirements of applicable law in your eligible region; we do not keep personal data longer than necessary for the purpose it was collected. Any processing of your data is subject to the laws that apply in your jurisdiction, and access to our platform depends on whether it is permitted under your local law.
This policy covers data processed through k999bd's platform and applies to account holders in eligible regions where access is permitted under local law. It does not extend to third-party websites, payment processors or external services that operate under their own privacy terms.
Data collected during login, registration and session activity on k999bd is covered here. This includes your email, device identifiers and the actions you take inside your authenticated account area.
Payment data related to bKash, Nagad and Rocket transfers is covered to the extent that k999bd receives and stores transaction references. The payment provider's own privacy terms govern what happens on their side.
Interaction data tied to the lobby, game sessions and support conversations is within scope. We use this to improve navigation and to respond to account questions you raise through our published support routes.
Links to external providers, game studios or payment services are outside this policy's scope. Once you leave k999bd's platform, the privacy practices of those services apply, not ours.
You have real, actionable choices regarding the personal data k999bd holds on your account. Start by signing in and visiting your account settings — the profile section shows the contact details and preferences we currently hold. If any of that information is wrong or out of date, you can update it directly from the same screen. For data that is not editable through self-service, or if you want to raise a question about how your information is being used, our support team is reachable through the live chat route published on the site. If you want to request that we remove data that is no longer necessary, or if you have a concern about a specific processing activity, you can send that request through the same support channel. We will acknowledge your request and follow the process required under the law applicable to your eligible region. Note that some data must be retained for legal or fraud-prevention reasons even after an account is closed.
Sign in and open your account profile to see what contact and payment details we hold. The information shown there reflects our current records for your account.
Update editable fields directly in account settings. For fields that require our team's assistance, reach out via the live chat route and we will handle the correction.
If something about how we use your data is unclear, send your question through live chat. We will respond based on the applicable rules for your eligible region.
You can ask us to delete data that is no longer needed for the original purpose. We will assess the request against any legal retention obligations that apply in your jurisdiction.
If you have a question about this policy, a concern about your account data, or a request to review or correct information we hold, the routes below are the ones we actually monitor. We do not operate a buried email form — the live chat button on the platform is the most direct path to someone who can help you.
Open the chat button visible on the k999bd platform. This is the primary route for privacy questions, data correction requests and account security concerns.
For routine changes — email address, contact number, linked payment method — your account settings page is the self-service path. Changes take effect immediately once saved.
For formal data requests or removal queries, submit through the support route in your signed-in account area. We respond in accordance with the applicable rules for your region.
We keep your account secure and your data handled consistently across sessions. Here is how each area works in practice.
We use session cookies to keep you signed in and functional cookies to remember your language and lobby preferences. Analytics cookies help us understand how the platform is being navigated. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect account functionality.
Access to your account is protected by the login credentials you set. If you notice any activity you do not recognise, change your password immediately and contact us via live chat. We do not ask for your bKash, Nagad or Rocket PIN through any support channel.
We retain account data for as long as your account is active and for the period required by applicable law after closure. Transaction records linked to bKash, Nagad and Rocket transfers are kept as required for financial record obligations in your eligible region.
When we update this policy, the revised version is published on this page. Continued use of the platform after a published update means you have seen the revised terms. If a change materially affects how we process your data, we will note it clearly at the top of this page.
Real questions about how k999bd handles your data, answered directly.
We collect the details you enter during registration — typically your email address and contact number — along with device and session data generated automatically. We do not collect payment credentials; for bKash, Nagad or Rocket transfers, we receive only the transaction reference and status.
We do not sell your data. We share it only when required by applicable law, or with service providers who process it on our behalf under a data-processing agreement. Those providers are not permitted to use your data for their own purposes.
Sign in to your account and open the profile section — that shows the contact and payment details currently on file. For a fuller picture of the data we hold, send a request through the live chat support route and we will respond in line with the rules applicable to your eligible region.
Yes. You can request deletion through the support route in your signed-in account area. We will assess what can be removed against any legal retention obligations that apply in your jurisdiction. Some records, such as transaction logs, may need to be kept for a defined period under applicable law.
It covers what k999bd receives — the transaction reference and confirmation status your payment provider sends us. It does not cover how bKash or Nagad handle your data on their side; their own privacy terms govern that part of the transaction.
We publish the updated policy on this page. If the change materially affects how your data is processed, we will flag it clearly at the top of this page. Checking this page periodically when you log in is the most reliable way to stay up to date.